Managed Services

DV&D Group are able to offer unified communications, mobile and connectivity services, providing robust and secure end-to-end business communication and collaboration solutions that enable businesses to function both internally and with the outside world.

With our managed services you can ensure there is a fully trained support team to support you should any problems occur keeping your communications open and in operation.

Our services portfolio broadly comprises the following:

Strategic services:

• Collaboration
• IP Telephony
• SIP Trunking
• Inbound Call Control service

Enabling services:

• Ethernet
• Broadband
• Network

Traditional services:

• Calls and Lines
• Fixed shared synchronous data circuits allowing multiple business to share one line
• Itemised billing
• Enhanced security
• Short- and Long-term contracts
• Maintenance of routers, switches and infrastructure

New installs and Maintenance of Mitel telecommunications Systems

• Planning, design and programming of Mitel 3300
• Planning and design and installation of server based virtual Mitel systems
• Fault finding both remotely and on site
• Interrogation of software and hardware
• VoIP upgrades on existing systems
• Advice and commissioning on controlling electrical power
• Bespoke maintenance including 24-7 if required
• Dedicated response telephone number

Support When and Where you Need it

With our extensive experience and knowledge, you can rest assure that we can provide a one stop solution to support you. From our widespread services portfolio we are able to support you in all areas whilst also providing you with 24/7 support.

DV&D are able to offer:

• 24/7 maintenance support
• Expert team managing the process
• Quality service

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